"We are confident that you will be more than satisfied with the quality of all Totally Totos clothes. However, if you have any issues with the clothes at the time of delivery, you are not under any obligation to purchase the particular unwanted item(s). However, the delivery charge of 250/-will still apply, even if all the order items are returned.
Any returns required, or exchanging of items for different sizes, after the delivery team has left will be charged at the standard delivery rate of 250/-
We are happy to collect returns or exchanges at the same time as delivering a new order and will only charge the new order delivery charge in such cases, ie 250/-
To arrange a return or exchange, please email us at info@totallytoto.com. Please note all returns are only accepted for unworn items in the same condition they were received."